A deposit is required for all reservations which is to be paid in either cash, or credit card totaling 20% of the total rental.
Any cancellation of reservations two weeks prior to the reservation date will forfeit any deposit.
Deposits on any cancellations received more than two weeks prior to their reservation date will be refunded their deposit. The deposit refund will be paid in the same method of payment.
All orders for delivery are subject to the first three policies and required to pay the entire rental charge up-front the week of your rental.
Orders picked-up in our store by the customer are subject to the first three policies and must be paid in full at time of pick-up.
All charges will apply whether or not the items were used when on rental.
Cancellations after delivery, will forfeit all payment(s).
It’s the customer’s responsibility to provide precise instructions for location of delivery and in order to provide precise delivery, please let the staff know where or how you will provide proper location instructions of delivery if no one will be home.
All rented items are the customer’s responsibility beginning at the time of receipt or drop-off until the time of return or pick-up.
Linens are to be shaken out, dry and returned in a garbage bag.
Delivery / Pickup
Delivery: is available on any size rental for an additional fee depending on the delivery location.
Pickup: Customer is to put all rented items in the same manner as it was left at delivery to avoid additional charges. (in the case of weather conditions, see weather conditions under rental conditions)